You've probably heard that website chatbots can answer customer questions, but there are still many things you can't rely on a machine to do. Chatbots are best for routine tasks, such as answering frequently asked questions, but some customer issues are best left to a human. So how can a website chatbot help you? Read […]
If you haven't heard of Facebook website chatbots before, you're missing out on an opportunity to engage your audience in a whole new way. Whether your business is new to chatbots or a seasoned pro, the following tips will help you build the best chatbot for your business. After all, a chatbot is a powerful […]
A chat bot is a software program that will help your business engage with customers. By automating customer service and answering recurring questions, your chatbot will help you qualify more customer requests and improve customer experience. GoSite's Messenger tool is an example of how you can use a chatbot on your website. A chatbot will […]
A website chatbot is a program that is used on the internet to perform an online chat discussion through either text-to-voice or text-to-text, instead of giving direct physical contact to a real human agent. There are many different types of chat bot available for various purposes. Some are based on customer queries and help desk […]