What is a Facebook Messenger Bot? Is it just another gimmick or will it actually help users find the information they need? First, let's get to know what a Messenger Bot is not. A Messenger Bot is an application with artificial intelligence that is utilizing artificial intelligence to converse with individuals using the internet. A bot is specifically programmed to know the questions asked, deliver answers to those questions automatically and even help out individuals when using artificial intelligence as well.
The basic idea behind these bots is that once a user requests a question in a Messenger Bot, it will start a conversation with that person. For example, if a user wants to know how to install WordPress on his or her computer, the bot will start a conversation with them to educate them on how to do so. If the user then decides to take the action, the bot will seamlessly go through the process of installing the necessary plugins and configure settings for the use of WordPress on the computer.
This application can be used for more than just chatting with friends, though. If a business user has a Facebook account, a messenger chatbot can be set up to use that account in place of a Facebook profile. Businesses are starting to use this tool like social media tools because they can easily update their customers on their product updates, hire employees and manage their marketing efforts all from within the confines of their chat application. In fact, many are starting to use messenger bots to automate social media efforts, such as hiring Facebook contractors to handle fan pages or creating and managing profiles on behalf of business groups.
However, businesses have another major advantage that they can gain by using these Facebook Messenger Bot applications. Businesses can use the bot to help gain new customers. The Facebook Messenger Bot allows businesses to reach out to people who might not have even considered signing up for a Facebook account. There are now over 400 million users that use Facebook and that number is growing quickly. Many businesses have noticed that the larger chunk of those new users are actually Facebook users who do not even have an account on the social media site.
Businesses can use the Facebook Messenger Bot to send out coupons and other great deals to these people, saving them time and money. Since these people are not familiar with the workings of Facebook, a sales person can tell them what discount they will receive when they sign up for the offer. The problem with this, however, is that many people are not aware that they can use the artificial intelligence system built into the bot to automate the conversation. After the person signs up, the bot will continue to conversation them until they click "ok" and are able to access all of their various accounts.
Since many chat clients are now integrating artificial intelligence into their applications, it is only a matter of time before many chat clients are doing the same. Messenger Bots are the perfect way for Facebook to take customer service a notch higher, as it allows them to tap into the information and intelligence of millions of people on the social network. Messenger Bots are only one part of this integration, though. Facebook plans to integrate many chat with Facebook Payments, which is only going to further simplify the process for merchants.
Along with the addition of chat Bots to Facebook, the company is also adding a third bot to chat. This bot will start conversations automatically and respond to any queries that customers may have. Since the advent of Facebook, many businesses have realized how valuable the time that customers spend browsing through their profiles can be. By adding a bot that will automatically answer questions related to their products, the company can make sure that their customers are well taken care of while they are on Facebook.
In the future, we may see social team integrations on Facebook. This will allow businesses to integrate their Facebook and social media experiences together. This can be very beneficial, especially for smaller businesses that may not have the resources or the manpower to create and maintain multiple profiles. With the integration of Messenger Bot and Social Team, businesses may be able to increase the effectiveness of their social media strategies. For now, Facebook Bots is making things easier for businesses that want to engage customers more personally through their pages.